They need an auditable batch trail and products within shelf life, every time.
They want assurance that the chain in Brazil preserves the product's conditions.
They need technical support and after-sales that respond when it matters.
You tell us the context and the constraint; we say plainly whether it is something we do.
Written scope, responsibilities and what depends on third parties — no hidden steps.
A single point of contact and status you can check — a word that holds.